In partnership with Microsoft

Shifting to Smart Transit

How Does Your Agency Stack Up Against the Industry?

– The Impact of the Pandemic –

Hitachi Vantara and Mass Transit partnered to conduct a global survey of public transportation industry managers and executives to better understand the impact of COVID-19 and industry trends. Most of the industry believes that the operational and financial effects as a direct result of the pandemic will continue for at least a year from late 2020 when the survey was taken. Take the assessment to see where your results stack up against others in the industry.

What are your objectives in transforming to "smart transit"?

(Select all that apply)
Enhance passenger experience
Increase operational efficiency/performance
Improve safety
Reduce costs/overhead
Other
“Smart transit” is not a priority for us

How far would you say your agency is in becoming a “smart transit” operator?

10%
30%
50%
75%
100%

Where does the majority of funding come from to drive “smart transit” initiatives?

Federal or national government
Local, state, or provincial government
Passenger fees or private investors
Other

What new services are you interested in providing passengers?

(Select all that apply)
Contactless and/or automated fare payments
Passenger volume control to enable social distancing
Dynamic scheduling based on real-time or predicted demand
Integration with multi-modal transportation options and accessibility
Guided parking, valet parking, and vehicle monitoring
Other

What level of financial impact are you projecting COVID-19 will have on your transit system?

Severe financial impact
Moderate to strong impact on current and future finances
Moderate to strong impact on near-term finances
Light disruption
No impact

What level of operational impact are you projecting COVID-19 will have on your transit system?

Severe operational impact
Moderate to strong impact on current and future operations
Moderate to strong impact on near-term operations
Light disruption
No impact

For what length of time are you anticipating the financial impacts of COVID-19 to affect your transit system?

Less than 6 months
More than 6 months, but less than 12 months
More than 12 months, but less than 18 months
More than 18 months, but less than 24 months
Longer than 24 months