In partnership with Microsoft

The Path to Smarter Airports

See how you compare.

< Retake

Compare your results to our survey takers:

{{Question01}}

7%
18%
29%
2%
5%
5%
3%
5%
4%
2%
9%
4%
7%
Airline
Airport
Airport Authority
Airport Design / Interiors
Airport Equipment Manufacturers
Airport Industry Consultant
Armed Forces / Military
Construction
Federal / State / Local Organization
Government Ministry / Office
Ground Handling / Service Agents
Training / Education / Research
Other

THE FINANCIAL AND OPERATIONAL IMPACT ON AIRPORTS

Financial Impact of COVID-19

{{Question02}}

Light disruption

2%

Moderate to strong impact on current and future finances

35%

Moderate to strong impact on near-term finances

14%

Severe Impact

47%

Other

2%

Operational Impact of COVID-19

{{Question03}}

Light disruption

5%

Moderate to strong impact on current and future finances

37%

Moderate to strong impact on near-term finances

19%

Severe Impact

39%

Other

0%

Unlock your full results:

COVID Passenger Volumes

{{Question04}}

Severely decreased
Slightly decreased
Slightly increased
Strongly increased
No change
Other
Return to Normal Passenger Levels

{{Question05}}

39%
Within several years
37%
Within 1 year
14%
Within 6 months
7%
Within 3 months
3%
Other

THE STEPS BEING TAKEN BY AIRPORTS TO PREVENT OR MITIGATE THE SPREAD OF COVID-19

How airports are responding
to COVID-19

Extensive disinfecting procedures

60%

Incident management and new procedures for COVID-19 related actions

38%

Electronic monitoring of social distancing or other preventative behavior

13%

Social distancing requirements or recommendations for passengers

65%

Thermal sensing or screening of passengers

48%

All of the above

33%

Other

5%

And which steps will you take
in the next 6-12 months

Extensive disinfecting procedures

38%

Incident management and new procedures for COVID-19 related actions

33%

Electronic monitoring of social distancing or other preventative behavior

24%

Social distancing requirements or recommendations for passengers

40%

Thermal sensing or screening of passengers

29%

All of the above

43%

Other

5%

BUILDING A DIGITAL FOUNDATION TO BECOME SMARTER

{{Question08}}

3%

Other

3%

Reducing costs

4%

We are not interested in becoming a 'smart airport'

7%

Enhancing passenger experience

7%

Improving safety

16%

Increasing operational efficiency

47%

All of these objectives

{{Question09}}

16%

30% along in becoming a 'smart airport'

30%

50% along in becoming a 'smart airport'

28%

75% along in becoming a 'smart airport'

7%

10% along in becoming a 'smart airport'

9%

We are not interested in becoming a 'smart airport'

3%

Other

7%

100% along in becoming a 'smart airport'

SHARE THIS ASSESSMENT:

Learn More, Recover Faster

What are the latest trends in the industry and how are airports and airlines restoring passenger confidence, while building a digital foundation for better operations and passenger experience in the future? Check out the resources below to find out. 

GET ACCESS WHEN YOU FILL OUT THE FORM

E-MAGAZINE

The airport landscape has changed

Can technology drive adaptation?

GET ACCESS WHEN YOU FILL OUT THE FORM

INFOGRAPHIC

Healthy & Safer Airports: The Path to Smart Airports

What the future holds for airports during a time of uncertainty